And no, Tom did not pay me to say that! It's just the truth.

Moderator: TFF Mods
You must have received some some casting issues I didn't catch (which is possible as I was in the hospital and bed care 3 different times for over 8 weeks of total time this year and my wife was running things in my absense). If you had reported them to me I would gladly have replaced the figures. You did not have to accept those figures if they had issues and I would definitely say to anyone that they should not think they would have those same issues when they receive them or have to accept them if they did receive them that way.SneakyGit wrote:but it can also suffer from a lot of casting flaws, especially with small extremities. I found that some of my skinks were missing fingers, there were some bubbles in the casts and some of the scales, finger/toenails and spikes were missing too.
Thank you for the follow-up, Tom. At the nice price point that you have for your resin minis, I had ordered them without having any experience with the trollcast material. I really didn't know what to expect other than to maybe compare with GW's finecast which I had seen some similar results with. It's really nice to hear that you wouldn't have hesitated to offer replacements and that you stand by the quality of your product. Overall, my experience with my Sarcos team was very positive. Paired with your great customer service, I certainly would not hesitate to recommend them.GalakStarscraper wrote:If you had reported them to me I would gladly have replaced the figures. You did not have to accept those figures if they had issues and I would definitely say to anyone that they should not think they would have those same issues when they receive them or have to accept them if they did receive them that way.
Tom @ Impact!